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Understanding AI for Non-Technical Employees

Practical AI Literacy for Non-Technical Teams

AI is changing work faster than most people can keep up. But in many organisations, non-technical employees are either too fearful to try AI tools or too reliant on them without truly understanding how they work. Neither approach is sustainable.

 

Understanding AI is a practical, jargon-free training experience designed to help non-technical teams build confidence, awareness, and capability in using au tools. AI isn’t just for data scientists. It’s for all of us.

Why AI Literacy Now Matters More Than Ever

Under the new EU AI Act, organisations have a legal responsibility to ensure staff, including non-technical employees, have a sufficient level of AI literacy when interacting with or being affected by AI systems.

 

This isn’t about coding. It’s about helping employees understand what AI is (and isn’t), how to use it responsibly, and how to spot risks like bias, over-reliance, or misuse.

 

Whether your team is avoiding AI out of fear, or using it without really understanding it, that gap now has legal and business consequences.

Why Now?

AI literacy isn’t just a skill it’s now a compliance issue.

 

This training helps you meet your obligations while strengthening your culture of innovation, inclusion, and trust.

Ideal For:

  • Teams hesitant to try AI due to fear or confusion

  • Teams beginning to explore AI or unsure how it applies to their role

  • Teams using AI tools without understanding the risks

  • Sales, HR, L&D, customer service, operations, and other non-tech functions

  • Leaders seeking a balanced, compliant AI culture

Build confident, capable teams in an AI-powered world

Understanding AI is designed for non-technical teams. It helps employees make sense of AI, build confidence, and use tools more effectively and responsibly without needing a tech background.

 

This means:

  • Understanding what AI is (and isn’t)

  • Knowing how to use it responsibly

  • Recognising potential risks (like bias, hallucinations or over-reliance)

  • Applying good judgement in daily tasks

 

 

Whether your team is sceptical, curious, or overwhelmed, this session meets them where they are and gives them what they need to stay human and relevant in the age of AI.

Ready to bring your team up to speed without overwhelming them, without the hype or the jargon?

Let’s talk about running a session for your organisation.

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